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Please login or register. 2017-11-07, 17:04:49

Author Topic: Website getting offline HELP NOW  (Read 2501 times)

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Offline nikobellicgamerin

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Website getting offline HELP NOW
« on: 2017-07-15, 16:41:52 »
My website keep on getting offline and non-responding on my kloxo server when i checked the log i found this , help me

[Sat Jul 15 18:39:31 2017] [error] [client 172.xx.xx.15] FastCGI: comm with server "/home/xxxxxxx/xxxxxxxx.com/xxxxxxxx.com.0fake" aborted: idle timeout (180 sec)
[Sat Jul 15 18:39:31 2017] [error] [client 172.xx.xx.15] (2)No such file or directory: FastCGI: neither POLLIN nor POLLOUT...
[Sat Jul 15 18:39:31 2017] [error] [client 172.xx.xx.15] FastCGI: incomplete headers (0 bytes) received from server "/home/xxxxxx/xxxxxxxx.com/xxxxxxx.com.0fake"

Online MRatWork

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Re: Website getting offline HELP NOW
« Reply #1 on: 2017-07-15, 16:56:26 »
Try restart with 'sh /script/restart-web'.
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Offline nikobellicgamerin

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Re: Website getting offline HELP NOW
« Reply #2 on: 2017-07-15, 18:10:53 »
Already done it nothing works

Online MRatWork

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Re: Website getting offline HELP NOW
« Reply #3 on: 2017-07-15, 18:36:54 »
Try 'yum clean all; yum update -y; sh /script/cleanup'.
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Offline nikobellicgamerin

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Re: Website getting offline HELP NOW
« Reply #4 on: 2017-07-16, 07:02:33 »
Done still same problum

Online MRatWork

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Re: Website getting offline HELP NOW
« Reply #5 on: 2017-07-16, 10:18:53 »
Did IP 172.xx.xx.15 is your IP?.
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Offline nikobellicgamerin

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Re: Website getting offline HELP NOW
« Reply #6 on: 2017-07-16, 16:14:27 »
no these are the ips of user who want to access the website but website responds so late and many time does not response because of these error in server.

Offline nikobellicgamerin

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Re: Website getting offline HELP NOW
« Reply #7 on: 2017-07-17, 15:47:19 »
help me because when i restart httpd and php-frm via restart web command website starts to work but after some time same error came again and all website stops , help.

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Re: Website getting offline HELP NOW
« Reply #8 on: 2017-07-17, 17:35:21 »
Many reason why you have a trouble. Maybe mysql database corrupt or DDOS attack from outside.

For mysql issue, try 'sh /script/mysql-optimize --select=repair'. For DDOS, need investigate log via 'Log Manager'.
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Re: Website getting offline HELP NOW
« Reply #9 on: 2017-07-17, 17:36:10 »
Inform here 'sh /script/sysinfo'.
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Offline nikobellicgamerin

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Re: Website getting offline HELP NOW
« Reply #10 on: 2017-07-17, 21:05:42 »
There is no attack on my server.

sh /script/sysinfo

A. Kloxo-MR: 6.5.0.f-2016021402

B. OS: CentOS release 6.7 (Final) x86_64

C. Apps:
   1. MySQL: mysql55-5.5.48-1.ius.el6.x86_64
   2. PHP: php54-5.4.45-1.ius.el6.x86_64
   3. Httpd: httpd-2.2.31-1.mr.el6.x86_64
   4. Lighttpd: --uninstalled--
   5. Nginx: --uninstalled--
   6. Qmail: qmail-toaster-1.03-1.3.55.mr.el6.x86_64
      - with: courier-imap-toaster-4.1.2-1.3.18.mr.el6.x86_64
   7. Dns: bind-9.9.7-1.mr.el6.x86_64

D. Php-type (for Httpd/proxy): php-fpm_event

E. Memory:
                total       used       free     shared    buffers     cached
   Mem:          2048       1953         94          4          0       1318
   -/+ buffers/cache:        634       1413
   Swap:         3072         82       2989


Online MRatWork

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Re: Website getting offline HELP NOW
« Reply #11 on: 2017-07-18, 03:50:17 »
In Kloxo-MR 6.5, no option for increasing fastcgi childrens (for php-fpm). So, php-fpm always use 6 childrens. For Kloxo-MR 7.0 you can increasing this value to 24 (for example).
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Offline nikobellicgamerin

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Re: Website getting offline HELP NOW
« Reply #12 on: 2017-07-18, 07:04:59 »
then what can i do ?

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Re: Website getting offline HELP NOW
« Reply #13 on: 2017-07-18, 07:16:37 »
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Offline nikobellicgamerin

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Re: Website getting offline HELP NOW
« Reply #14 on: 2017-07-18, 07:37:02 »
if i upgrade from 6.5 to 7.0 , will my website+there corn get deleted and what will happen to my database.

 


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