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Please login or register. 2017-11-08, 01:34:40

Author Topic: dns problem after VPS IP change  (Read 2427 times)

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Offline cmdman

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dns problem after VPS IP change
« on: 2014-04-02, 07:05:09 »
HI MR.

our ip change our server ip .. so i need to reactivated from ip address it works with ip but with dns is not resolving ..i tried to create new dns template added and fixdns done rebooted several times still ip is not resolving to new one..

any help

Offline Kloxo-DR

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Re: dns problem after VPS IP change
« Reply #1 on: 2014-04-02, 07:14:22 »
Hi,

Check www.intodns.com to assure if the new ip points to your new server ip, which means parent must be equal to your nameserver ips.

If this is correct, then the best is to execute

sh /script/cleanup

Offline cmdman

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Re: dns problem after VPS IP change
« Reply #2 on: 2014-04-02, 07:28:18 »
yes i tried cleanup stil now old IP if i ping .

Offline Kloxo-DR

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Re: dns problem after VPS IP change
« Reply #3 on: 2014-04-02, 08:26:44 »
Do I understand correct that the ping answer gives old IP?

Then that problem has nothing to do with Kloxo-MR.

That answer comes from international root servers, if I understand the problem correct.

Offline cmdman

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Re: dns problem after VPS IP change
« Reply #4 on: 2014-04-02, 09:40:42 »
how can i delete domain dns template  under domain..as  i dont find any thing to delete it..

Offline Kloxo-DR

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Re: dns problem after VPS IP change
« Reply #5 on: 2014-04-02, 15:03:21 »
Do that under admin account and not under a client.

Offline cmdman

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Re: dns problem after VPS IP change
« Reply #6 on: 2014-04-02, 15:35:56 »
iam doing it as admin as there is only 1 domain..

Offline Kloxo-DR

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Re: dns problem after VPS IP change
« Reply #7 on: 2014-04-02, 16:22:35 »
Well, then you may have to delete it under mysql directly.

Check in kloxo database the name dnstemplate table and empty it, or remove the line you want.

Offline cmdman

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Re: dns problem after VPS IP change
« Reply #8 on: 2014-04-02, 16:53:29 »
when i run ..

http://www.intodns.com/mydomain.net

Quote
Mismatched NS records   WARNING: One or more of your nameservers did not return any of your NS records.

Quote
DNS servers responded   ERROR: One or more of your nameservers did not respond:
The ones that did not respond are:
122.121.314.1-old ip


Quote
Missing nameservers reported by your nameservers   You should already know that your NS records at your nameservers are missing, so here it is again:

Offline Kloxo-DR

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Re: dns problem after VPS IP change
« Reply #9 on: 2014-04-02, 17:38:46 »
Understand:
1-Parent Namerserver
2-Your Nameserver, where kloxo is installed.

You need to see if the new ip is listed in the parent server as well as the nameserver, where kloxomr is installed. This should be under the category parent:

Nameserver records returned by the parent servers are:

If it is listed, then you work on the kloxomr. If not, make a change with your registrar and update the ip.

If the ip is listed in parent but your nameserver gives no response, then do the following:

1) Switch Program for localhost

Change the DNS program from current to new, and then back to current DNS program.

2) Make sure that the IP Address is in admin-->resources---> Under the IP Home.

You should see the ip, netmask and gateway registered from the network card.

Either the DNS settings are not OK or the network IP is not properly configured. In that case, the ip will be shown as missing.

Also check network and resolve, config and hosts files, etc.

 


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