Jika anda pakai filezilla sebagai ftp client, pilih encryption sebagai 'Use explicit FTP over TLS if available' dan protocol sebagai 'FTP'.
Masih tidak bisa pak, saya sudah pilih protocol FTP dengan encrpytion 'Use explicit FTP over TLS if available'
Status: Resolving address of stidac.id
Status: Connecting to 69.197.182.182:40021...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (69,197,182,182,206,219)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing