MRatWork Forum by Mustafa Ramadhan - Tidak bisa terima email

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MRatWork Forum | Please login or register. | 2017-11-07, 22:32:56

- MRatWork Forum by Mustafa Ramadhan »
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- Tidak bisa terima email

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### Author Topic: Tidak bisa terima email (Read 4025 times)

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#### redpages

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##### Tidak bisa terima email

« on: 2016-01-16, 12:57:20 »
Dear masta,
VPS saya tidak bisa terima email. Pesan yang diterima email pengirim sebagai berikut.
Mohon pencerahannya.
Quote

> Delivery to the following recipient failed permanently:
> fans@xxxyyy.com
> Technical details of permanent failure:
> The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
> ----- Original message -----
> DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
> d=gmail.com; s=20120113;
> h=mime-version:reply-to:date:message-id:subject:from:to:content-type;
> bh=6Zyjq1nSW9tPBmQ9bFJCUGeHN670sAAOFjMqUL/xKhw=;
> b=UbHGWv+IJC0uKIi8XwUfwH/+fyS4zSFDNd0nktgD0Da8jmVPbnh/ORQAl8jK+RWyFE
> /PaUTrGEBoQW0MxgAF5Ag1yGclIsLExIE2Hcgux506L7mD6ifkAhnQYlOZMetRA/N5yr
> 54w0viyqNLU4QZgQPbDwwK4cY03+KTik4KrZBLJpLBR4KQOCxxnSnENyndxNmK9W7SJy
> dDcQYIgiFm70GDYWeWlxG3pUPQLnIJGGL+ZKByLJxC1YuOx1exTA3hG0w2te7DefBB1r
> AqNl1kGfnVSj6nrOtM156OHxpyQ2kw1spz0fmvthuTaSW+VQoYuo/RZ7Nrf2+nk85RrT
> AMSQ==
> X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
> d=1e100.net; s=20130820;
> h=x-gm-message-state:mime-version:reply-to:date:message-id:subject
> :from:to:content-type;
> bh=6Zyjq1nSW9tPBmQ9bFJCUGeHN670sAAOFjMqUL/xKhw=;
> b=Oahha/7ACiUtrHwelyaqgwwzCG8lsiLyhtlMBLhJgPBkyrfwW7BJiKc9iHCxS3ZOdJ
> RVaAD1ihJyCxP3cQ4xXho6JpWRDQ4vVURRgk/PPHLLM4d8CqF4YybLdZlXL2OkrQi0l4
> ZZLp7z4kkvcRhZJKC9ZmvWRn10J+H1EEoUo38/ZowU9rTmkm1m8h5AlCDajW3tORbjjt
> 8P/VhMm0Y4bctpMkteh6qhbnAuslAjxXm6BLqWhiyRIwmzjfXWpdbcEKBVxAsqivNg9R
> waKvyMA9xozhaIAKtiAlw/i9AEHiytSiDd/4HyFtBqDHyA628pSdrWFTcKKn7DjWkZNl
> CmGg==
> X-Gm-Message-State: ALoCoQmUupGzG7dwgWHe/0gciClZ7wo5s8Ro3FTxUrl4Ol3cdu+5sVxHbSUu8+nw35dxLeiaQqgQNgmZ3J+4fgMyU49X2VmfLA==

Sysinfo
Quote

> A. Kloxo-MR: 6.5.0.f-2015072101
> B. OS: CentOS release 6.6 (Final) i686
> C. Apps:
> 1. MySQL: mysql55-5.5.44-2.ius.el6.i686
> 2. PHP: php53u-5.3.29-1.ius.el6.i686
> 3. Httpd: httpd-2.2.31-1.mr.el6.i386
> 4. Lighttpd: --uninstalled--
> 5. Nginx: nginx-1.9.3-1.el6.ngx.i386
> 6. Qmail: qmail-toaster-1.03-1.3.55.mr.el6.i386
> - with: courier-imap-toaster-4.1.2-1.3.18.mr.el6.i386
> 7. Dns: djbdns-1.05-17.4.mr.el6.i386
> D. Php-type (for Httpd/proxy): php-fpm_worker
> E. Memory:
> total used free shared buffers cached
> Mem: 1514 1397 116 61 81 507
> -/+ buffers/cache: 808 705
> Swap: 3071 64 3007

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#### MRatWork

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##### Re: Tidak bisa terima email

« Reply #1 on: 2016-01-16, 14:03:31 »
Apakah anda install clamav?. Infokan 'yum list installed clam*'
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#### redpages

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##### Re: Tidak bisa terima email

« Reply #2 on: 2016-01-16, 16:03:00 »
spertinya saya tidak install clamav
Quote

> [root@server1 ~]# yum list installed clam*
> Loaded plugins: fastestmirror, priorities, protectbase, replace
> Loading mirror speeds from cached hostfile
> * base: repo.apiknet.co.id
> * extras: repo.apiknet.co.id
> * mratwork-epel: mirror.smartmedia.net.id
> * mratwork-ius-stable: syd.mirror.rackspace.com
> * updates: repo.apiknet.co.id
> 0 packages excluded due to repository protections
> Error: No matching Packages to list
> [root@server1 ~]#

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#### MRatWork

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##### Re: Tidak bisa terima email

« Reply #3 on: 2016-01-16, 16:12:37 »
Silahkan Kloxo-MR diupdate dengan 'yum clean all; yum update -y; sh /script/cleanup'.
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#### redpages

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##### Re: Tidak bisa terima email

« Reply #4 on: 2016-01-17, 01:33:31 »
sudah. tapi saya test lagi send email ke vps masih belum terima juga.
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#### MRatWork

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##### Re: Tidak bisa terima email

« Reply #5 on: 2016-01-17, 07:58:39 »
Periksa dns anda melalui mxtoolbox.com.
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#### redpages

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##### Re: Tidak bisa terima email

« Reply #6 on: 2016-01-17, 10:14:58 »
hasilnya spt ini. Mohon sarannya.
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#### MRatWork

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##### Re: Tidak bisa terima email

« Reply #7 on: 2016-01-17, 10:41:56 »
Baca kloxo-mr-tips-and-trickstip-how-to-setup-qmail-on-kloxo-mr.html dan uji domain anda juga di intodns.com.
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#### redpages

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##### Re: Tidak bisa terima email

« Reply #8 on: 2016-01-17, 18:27:56 »
merujuk link tersebut.
Hostname vps (perintah hostname -f) adalah server1.domainku.com ,
sedang NS nya adalah
ns1.domainku.com
ns2.domainku.com
Apakah perbedaan hostname dan NS membawa pengaruh di email?
Jika dicek via intodns.com memang ada warning merah (tanda seru) di bagian PTR. Reverse MX A records (PTR):
ERROR: No reverse DNS (PTR) entries. The problem MX records are:
134.34.237.103.in-addr.arpa -> no reverse (PTR) detected
You should contact your ISP and ask him to add a PTR record for your ips .
Apakah ini berpengaruh juga?
Terima kasih pencerahannya
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#### MRatWork

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##### Re: Tidak bisa terima email

« Reply #9 on: 2016-01-17, 18:35:55 »
Itu artinya server anda tidak ada reverse-dns (RDNS). Minta ke provider atau jika ada di VPS panel setting RDNS bisa diset dari situ.
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#### redpages

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##### Re: Tidak bisa terima email

« Reply #10 on: 2016-01-18, 10:54:50 »
RDNS sudah disettingkan. dan saya cek di intodns sudah normal.
--
Quote

> Pass Reverse MX A records (PTR) Your reverse (PTR) record:
> 134.34.237.103.in-addr.arpa -> server1.ronotogaiqbal.com
> You have reverse (PTR) records for all your IPs, that is a good thing.

--
Berikutnya saya test kirim email ke vps masih tidak ada di inbox yang artinya email tidak sampai ke VPS.
Sebaliknya, kalau kirim dari vps ke luar (gmail dan yahoo) berhasil terkirim / email diterima mail lain.
Saya uji pakai outlook, status "Log onto incoming mail server (IMAP) COMPLETED" sedang "send test email message FAILED"
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#### MRatWork

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##### Re: Tidak bisa terima email

« Reply #11 on: 2016-01-18, 12:58:34 »
Yakin port smtp tidak diblok?.
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#### redpages

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##### Re: Tidak bisa terima email

« Reply #12 on: 2016-01-18, 13:27:29 »
Hasilnya seperti ini
Quote

> root@server1 ~]# telnet localhost 25
> Trying ::1...
> Connected to localhost.
> Escape character is '^]'.
> Connection closed by foreign host.

Jika berarti terblokir bagiamana cara membukanya, karena saya cek "nano /etc/sysconfig/iptables" hasilnya kosong, tidak ada isinya.
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#### MRatWork

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##### Re: Tidak bisa terima email

« Reply #13 on: 2016-01-18, 13:33:35 »
Quote from: redpages on 2016-01-18, 13:27:29

> Hasilnya seperti ini
> Quote

> > root@server1 ~]# telnet localhost 25
> > Trying ::1...
> > Connected to localhost.
> > Escape character is '^]'.
> > Connection closed by foreign host.

> Jika berarti terblokir bagiamana cara membukanya, karena saya cek "nano /etc/sysconfig/iptables" hasilnya kosong, tidak ada isinya.

Beberapa provider sengaja memblokir port tertentu.
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#### redpages

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##### Re: Tidak bisa terima email

« Reply #14 on: 2016-01-18, 13:53:54 »
tapi kalau via webmail bisa kirim ya.
Nanti akan saya tanyakan ke provider.
Tapi bagaimana dengan kasus vps yang masih belum bisa terima email? cek via webmail masih kosong.
sebelumnya saya sudah lakukan hal2 berikut:
Quote

> qmailctl stop
> yum reinstall *-toaster -y
> sh /script/fixmail-all
> qmailctl stop
> qmailctl start

Quote

> chmod 4755 /home/vpopmail/bin/vchkpw
> qmailctl stop
> qmailctl start

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